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Battery level problem?

Is it possible that there is a battery level display problem since the last firmware update?

Previously, it was so that about 1% battery was deducted per 1-2 days. Now since 10.02.2021 the battery level is 47% and has not changed in the 14 days.

In any case, I can not imagine that no energy is consumed with the same use.

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Hello Joerg,

Thank you for reporting the issue!


It is something we are currently looking into and already working to resolve it.
Please send us the diagnostic logs available in the mobile app menu>help>share logs. 
I will follow up this post with an email shortly.

It would be best to send such requests directly to support@tedee.com.
Please, lets continue resolving this via email.

I will leave this thread open for other users if they encounter the same problem.

Sincerely,
Alex

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