Hello,
when connected with the bridge, the un-/lock - operation only works randomly.
The circle on the app is rotating as lomg as the time-out screen is coming but nothing happens to the lock.
When i'm clicking on wait, the un-/lock thing is working, but not every time after clicken "wait" in the time-out screen.
When i'm connecting driectly to the lock, everything is working fine.
I already resettet the lock.
Can i reset the bridge also?
Thank you Jorge, the support team should already contacted with you.
Jörg
Hello,
when connected with the bridge, the un-/lock - operation only works randomly.
The circle on the app is rotating as lomg as the time-out screen is coming but nothing happens to the lock.
When i'm clicking on wait, the un-/lock thing is working, but not every time after clicken "wait" in the time-out screen.
When i'm connecting driectly to the lock, everything is working fine.
I already resettet the lock.
Can i reset the bridge also?