After installing the Tedee knob everything seems to work fine. However, I'm having problems with the bridge:
- I plug the bridge into a power outlet. Red, blue, green and white colors flash as indicated in the instruction manual. When finished, there are no leds on.
- I open the Tedee application and click on the "Add a new device" option.
- I scan the QR code of the bridge manual.
- Goes to a screen that says "Connecting to device." I am attaching a screenshot (Image 1).
- It goes to another screen where it tells me to "Turn on the bridge" and try again. I am attaching a screenshot (Image 2).
- From this point it does not pass on the bridge does not bind.
I do all this while the mobile and the bridge are next to each other.
I have also performed the factory reset according to the instruction manual.
Jose Maria Fernandez
After installing the Tedee knob everything seems to work fine. However, I'm having problems with the bridge:
- I plug the bridge into a power outlet. Red, blue, green and white colors flash as indicated in the instruction manual. When finished, there are no leds on.
- I open the Tedee application and click on the "Add a new device" option.
- I scan the QR code of the bridge manual.
- Goes to a screen that says "Connecting to device." I am attaching a screenshot (Image 1).
- It goes to another screen where it tells me to "Turn on the bridge" and try again. I am attaching a screenshot (Image 2).
- From this point it does not pass on the bridge does not bind.
I do all this while the mobile and the bridge are next to each other.
I have also performed the factory reset according to the instruction manual.
I don't know if the bridge is faulty or not.
Can you tell me how to proceed?